Starting a Car Maintenance and Repair Service

  • Price: £5.99
  • Published: July 2017
  • Type: Business Opportunity Profile
  • Format: PDF
  • Qualifications and skills
  • Key market issues and trends
  • Trading, commercial and legal issues
  • Legislation
  • Further information

Car maintenance and repair services carry out routine maintenance work and repairs on privately owned cars, commercial vehicles, small vans and other light commercial vehicles. Typical trade customers include taxi and private hire firms, car rental services, driving schools and other fleet operators.

Typical services include fault diagnosis, dent and scratch repair, electrical fault repair, parts replacement, minor accident repair, MOT testing, general servicing and winter vehicle checks. Some repair services specialise in certain types or makes of vehicle or a specific service, such as SMART (small to medium area repair technology) repair or tyre replacement.

The UK retail car service, maintenance and repair (SMR) market is dominated by franchised dealers, which benefit from manufacturers' business support, and national chains such as Halfords Autocentres and Kwik Fit, which have more than 300 and 600 outlets in the UK respectively. Repairing and recycling badly damaged vehicles is covered separately in BOP280, Car Body Shop, and motorcycle maintenance and repair is covered in BOP102, Motorcycle Maintenance and Repair.

This profile provides information about starting up and running a car maintenance and repair service. It describes the skills required, the training available, the current market trends and the key trading issues. It also explains the main legislation that must be complied with and provides sources of further information and support.

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