Starting a Charity Shop

  • Price: £5.99
  • Published: May 2015
  • Type: Business Opportunity Profile
  • Format: PDF
  • What qualifications and skills are required?
  • What are the key market issues and trends?
  • What are the main trading issues?
  • Legislation
  • Further information

Charity shops are set up and operated by registered charities to raise funds through the sale of mostly second-hand, donated goods. Some specialise in certain types of goods such as furniture and furnishings, bridalwear or books. Most charity shops employ a manager but rely on volunteers for much of the day-to-day running of the shop. They typically operate from high-street retail premises, although many are increasingly trading online. Charity shops are eligible for a range of tax and business rate reliefs.

This profile provides information about starting up and running a charity shop. It describes the skills required, the training available, the current market trends and some of the key trading issues. It also explains the main legislation that must be complied with and provides sources of further information and support.

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