IT and Online

  • Developing a Website

    • A Guide to Choosing and Registering an Internet Domain Name

      This factsheet explains what a domain name is and what you need to consider when you are choosing one. It covers how to register, move and sell your domain name. It also defines some common jargon you may come across when you are registering your domain name or linking it to your website...

    • An Introduction to Promoting a Business Website

      This factsheet introduces some simple methods of promoting your website, attracting visitors and encouraging them to keep coming back. It covers issues such as producing relevant, engaging content, search engine optimisation, pay-per-click advertising, social media, blogging and PR...

    • Choosing and Using a Website Designer

      This factsheet explains what website designers do, how to find a website designer and how to manage the process so you get the website you need for your business at the best value for your money. It also explains how to deal with problems that may arise during the design process...

    • An Introduction to Developing an Internet and E-mail Policy

      This factsheet outlines what should be covered in an Internet and e-mail policy, and highlights the legal and management issues involved. It also includes hints and tips and sources of further information...

    • Legal Requirements for Business Websites

      This factsheet introduces the main legal requirements for business websites. It outlines the general information that business owners must display about their business and the additional information they must provide about their trade or profession. It also covers the legal requirements concerning the use of cookies, privacy notices, online orders and website accessibility...

  • IT Legislation

  • Trading Online

    • Taking Payment by Credit or Debit Card

      This factsheet explains what a merchant account is and why it is vital for small business traders. It outlines the different types of merchant services that traders can apply for and gives examples of providers. The factsheet also lists the type of information that merchant account providers may request during the application process...

    • Trading via Amazon

      This factsheet explains how small and micro business owners can trade via Amazon. It outlines how traders can list and sell their items, indicates how much it costs and explains the responsibilities involved. It also covers advertising options and opportunities to make money via Amazon's affiliate marketing programme...

    • Legal Requirements for Selling Goods to UK Consumers Online

      This factsheet outlines the legal requirements for traders selling goods (products or digital content) online. It explains the pre-contractual information that online traders must provide to consumers, and lists traders' main responsibilities concerning taking orders and payment, order confirmation, delivery, cancellation and refunds...