Starting a Temping Agency

  • Price: £5.99
  • Published: July 2016
  • Type: Business Opportunity Profile
  • Format: PDF
  • What qualifications and skills are required?
  • Key market issues and trends
  • Trading, commercial and legal issues
  • Legislation
  • Further information

Temping agencies provide a recruitment service, supplying workers on a temporary basis to a range of clients (referred to as 'hirers' in this profile). Hirers are from the private, public and voluntary sectors, and workers are typically required for a variety of short-term assignments, for example in retail, health and social care, childcare, hospitality, administration, engineering and education settings. Although many temping agencies also supply workers on a permanent basis, permanent recruitment is covered separately in BOP 84, Recruitment Agency.

Recruitment agencies, including temping agencies, are strictly regulated. Key pieces of legislation include the Employment Agencies Act 1973, the Employment (Miscellaneous Provisions) (Northern Ireland) Order 1981, the Conduct of Employment Agencies and Employment Businesses Regulations 2003 (as amended) and the Conduct of Employment Agencies and Employment Businesses Regulations (Northern Ireland) 2005.

Temping agencies are defined as 'employment' businesses under the Employment Agencies Act 1973 and the Conduct of Employment Agencies and Employment Businesses Regulations 2003 (as amended) as the workers they supply are paid for and employed by the agency. The regulations set out requirements such as the statutory information that should be included in agencies' contracts with both workers and hirers and the circumstances in which workers may and may not be charged fees by the agency.

This profile provides information about starting up and running a temping agency. It describes the skills required, the training available, the current market trends and the key trading issues. It also explains the legislation that must be complied with and provides sources of further information and support.

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